Shipping policy
Delivery and return
Delivery
Delivery to your home in 2 to 7 days in France and 7 - 15 days in Europe
For any order, we charge only 4.99 euros for handling and delivery costs throughout France
for international shipments, the shipping costs of which 9.99 euros are free from 100€ of purchase, costs and customs duties not included.
How to pay your customs duties and taxes for international?
If you are the recipient of the shipment, you will be required to pay customs duties and taxes, and customs clearance fees in order for your shipment to be released to you.
You can pay :
• on the post office site before delivery, with your dispatch number or delivery notice.
Feedback
A mistake? your product does not meet your expectations, do not worry.
You have 14 days to change your mind from the receipt of your order.
You must return your product to us intact as soon as possible, in its original packaging accompanied, where applicable, by its accessories and instructions in perfect condition (please note that items that have been opened or used cannot be taken back for hygiene reasons and according to COVID-19 guidelines)
To exercise this right, you must contact a member of our Customer Relations Team
by e-mail on contact@cbdtech.fr
Withdrawal form to download
If your product was damaged during delivery, you must notify us within 5 days of receipt at your address. Inform us of any damage (supporting photos required)
Delivery
Delivery to your home in 2 to 7 days in France and 7 - 15 days in Europe
For any order, we charge only 4.99 euros for handling and delivery costs throughout France
for international shipments, the shipping costs of which 9.99 euros are free from 100€ of purchase, costs and customs duties not included.
How to pay your customs duties and taxes for international?
If you are the recipient of the shipment, you will be required to pay customs duties and taxes, and customs clearance fees in order for your shipment to be released to you.
You can pay :
• on the post office site before delivery, with your dispatch number or delivery notice.
Feedback
A mistake? your product does not meet your expectations, do not worry.
You have 14 days to change your mind from the receipt of your order.
You must return your product to us intact as soon as possible, in its original packaging accompanied, where applicable, by its accessories and instructions in perfect condition (please note that items that have been opened or used cannot be taken back for hygiene reasons and according to COVID-19 guidelines)
To exercise this right, you must contact a member of our Customer Relations Team
by e-mail on contact@cbdtech.fr
Withdrawal form to download
If your product was damaged during delivery, you must notify us within 5 days of receipt at your address. Inform us of any damage (supporting photos required)
